Why Choose Us
You have lots of choices for where to store, shred or scan your documents.
But not all records management companies are created equal. Take a look at what you get with the DocuVault Advantage.
Local, personal service
We’re located in and proudly serve the Delaware Valley. Unlike many national providers, we’re not outsourced. You have a designated customer representative to service your account. When you call, you won’t get lost in a phone tree or have to wait forever on hold. You speak to a real person, right away.
We build relationships and trust. You get the personal touch.
The best facility. Period.
With DocuVault, your archives and media are stored in the region’s only facility specially built for records management. Top to bottom. Every detail. This includes the precise placement of HVAC systems, best-in-class VESDA fire system, advanced climate control, flow-through racking system and 24/7 digitally monitored surveillance.
You’ll be impressed by the lengths we go to protect your information and reputation. We’re glad to give you a tour of our records center, and you can see for yourself!
100% confidential, secure & compliant
DocuVault is HIPAA and HITECH compliant and NAID AAA certified. Our drivers and technicians receive certified background checks. Your records are stored and transported in locked security bins on GPS tracked vehicles. You rest easy knowing your documents and media are under 24/7 digital surveillance.
Customized consultative solutions
You have individual needs, and we provide you with personalized service. Our team of experts reviews your current policies and procedures, retention schedule and inventory. We’ll find ways to boost your productivity, increase your security and ensure you’re compliant with industry regulations.
We make easy to switch to the best
If you are currently with a vendor who is not measuring up, and you switch to DocuVault, we pay the closing fees. Once you’re with us, we streamline your records management processes and create a more economical program.
Superior online technology
With DocuVault, you have easy-to-use tools to manage your off-site records 24/7. Our online portal enables you to quickly search and request inventory, manage records retention and destruction review/approval, schedule collections, create legal holds, access and pay invoices and more. Scan-on-demand puts a file in your hands within four hours.
What Our Customers Say...
DocuVault has been highly instrumental in helping us to maintain compliance, which in the healthcare industry is an utterly vital element. It’s nice to know we can rely on an organized process to collect and dispose of our sensitive media and the itemized tracking lists are a tremendous help for simplifying our audit procedures.
The DocuVault team is efficient and easy to work with and we have full confidence in their ability to safeguard our clientele’s information through vigilant disposal.”
A very professional service that has far exceeded our expectations! There are presently close to 300 offices at the University of Pennsylvania that have signed up for the confidential shredding service with DocuVault. Through word-of-mouth the number of new customers continues to grow.
I especially enjoy the interaction with the company's Transportation Coordinator who is very good with scheduling service requests in an efficient manner. Whenever I have a specific need he is always willing to help. DocuVault is hands down the best company we have ever used!"
We just finished our shred event and everything went great! We had a steady stream of customers the whole time and nearly filled the truck. We also collected a pickup load of plastic bags to recycle and a pile of clothing to donate to Woodbury Steelers. Four of our city council members stopped by to recycle. Your guy Jimmy was great and really took care of us. He has helped us before, and I hope you’ll send him each year. Thanks for running a first-class operation!”
We take your business personally.
By focusing on the Delaware Valley we proudly set ourselves apart by providing local service with a personal touch. When you call us, you speak to a real person, right away. If you have a records management problem, we’re on it. You receive consultative service that looks out for your best interest and security.
Find out how we can protect your business information and reputation.