Storing your business documents with a professional records management service frees up space, saves you money and minimizes your risk.
It’s a smart decision to make when you want to reduce the chance for damage, theft and breaches in confidentiality or non-compliance.
With DocuVault you have peace of mind in knowing your documents are stored in the region’s only facility specially designed and built for records management.
Top to bottom. Every detail.
Your superior document storage solution
DocuVault’s professional records management service involves a lot more than simply putting your boxes on a shelf.
We take the time to understand your specific needs and partner with you to create a program focused on information governance while increasing your efficiencies and productivity. You have fast and easy access to your documents, when you need them.
We’re certified and compliant
Secure state-of-the-art facility
Your documents are safe and sound at the region’s most secure records center:
- 24/7 digital camera surveillance
- Advanced VESDA smoke/fire detection
- Automated climate control
- Private inventory review rooms for clients
- Access to facilities is restricted through multiple security systems
100% indexing, both box and file
Scan-on-demand for quick digital access over a secure connection
Secure online portal, with role-based privileges that you control
Personalized client service
You get customized solutions and a designated client services representative.
- When you call, you speak to a real live person, right away
- Our drivers are courteous and professional
- We work with you to develop a records management program to meet your specific needs and minimize litigation risk
- We’ll help you establish destruction dates for all records, to ensure you don’t store items beyond their useful life
We make it easy to switch to the best
Is your current document storage vendor falling short on service? We’ll cover costs for you to switch to DocuVault, including contract buyout and transition up to $25,000 in transfer, retrieval, and closure fees.
To see if you’re getting the best value from your current vendor, we’ll conduct a free assessment to check for hidden charges and to see if there are any gaps in your inventory or compliance policy.
What Our Customers Say...
We were keeping our records in-house and had outgrown our area for file storage. Thanks to DocuVault we reclaimed valuable office space, and they helped us clean up and organize our program. We have an audit trail to easily track what we do and fast access to our files when we need them.
DocuVault provides highly personalized service – we know the team by first name. They are knowledgeable and friendly and respond quickly to our requests."
My company needed to clean up our file inventory of 100 boxes and ship them out for storage, on very short notice, around the Thanksgiving holiday. The boxes had to be off premise to meet an audit need. I immediately called DocuVault and their client service representative was so patient and efficient in setting up different pick-ups.
I feel like DocuVault knows me as a customer and is always eager to help."
We are very satisfied with the transfer of our storage and shredding services to DocuVault from our previous providers. Our firm now enjoys having dedicated personnel for customer services who are very helpful. DocuVault drivers arrive on the day and time slot that is scheduled. No problem is too small to resolve.”
We take your business personally.
By focusing on the Delaware Valley we proudly set ourselves apart by providing local service with a personal touch. When you call us, you speak to a real person, right away. If you have a records management problem, we’re on it. You receive consultative service that looks out for your best interest and security.
Find out how we can protect your business information and reputation.